Ticketing FAQ

Wristband Policy

Some events may either require a wristband for admission instead of a ticket OR in addition to a ticket if the event has an 18+ age restriction. When issued a wristband, please refrain from tampering, in any fashion, with wristbands or you may be denied entry.

Event Admission

If a wristband is issued in lieu of a ticket for admission to an event, you will be required to go to Will Call at the Ticketing Booth for pick up. Lost or stolen event wristbands will not be replaced or refunded.

If issued for a “free” event, wristbands are distributed on a “first-come, first-serve” basis, one wristband per attendee. Also, you must present your Anime Expo attendee badge prior to receiving a wristband so we can: 1) confirm you are an attendee and 2) verify you have the correct badge valid for the day of the event. Once confirmed, a Ticketing volunteer will apply the wristband on your wrist.

Picking Up a Wristband

• Event admission wristbands can be picked up at any Will Call station at the Ticketing Booth on Chick Hearn Court next to Peacock Theater.
• Occasionally, some “free” events will have a designated “distribution” time stated depending on the event schedule which will be announced ahead of time. Therefore, please allow ample time to pick-up your wristband before you need to line up for the event.
• Once you have your admission wristband, you can enter the event line queue area to wait until doors open. Please note there is no re-entry once in line and seating is “first-come, first-serve” in the hall.
  • ADA attendees with an admission wristband may arrive 15-30 minutes before the doors open to receive priority entry.

NOTE: If your wristband appears to be tampered with in any way upon inspection during load in at the door, a Ticketing or Main Events volunteer has the right to deny entry. Access Control volunteers and Security will also be present to enforce this policy.

• Please check the event page for specific information regarding when doors will open and to confirm both the location and start time for the event.